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Acrobat (iOS): editable pdf not being saved

New Here ,
Oct 17, 2021 Oct 17, 2021

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Hello everyone.
This is my first post in here.

I have purchased the premium version for the Acrobat app for iOS (on the iPad).
As instructed, I have opened a form pdf file and edited it using the tool "Fill and Sign" in order to be able to save a copy where I could fill in the fields whenever I needed.
However, once I was finished, I sent a copy and opened it on my computer and I wasn't able to edit the fields... 
Does anyone know why? 
Thank you very much.

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iOS , PDF forms , View or share PDFs

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Adobe Employee ,
Oct 18, 2021 Oct 18, 2021

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Hi @Guiga5ECD 

 

As mentioned in the issue description that you have saved a copy of a form using the Fill and Sign tool. Could you confirm if you have signed the document before sending it? 

In a fill-in form when you fill in the information and sign it, the form gets locked for further editing only for fill-in fields, however, you can edit the text on the form. 

For more details, you can refer to: https://www.adobe.com/devnet-docs/acrobat/ios/en/forms.html?#

 

Thanks,

Harsh

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Am I not able to edit an existing PDF file from the iPad (using the Acrobat app) where people can open it on their computers and fill in the fields that I created?

— Guilherme.

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Adobe Employee ,
Oct 19, 2021 Oct 19, 2021

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Hi, Could you confirm if this is happening with only one PDF?

If possible, could you share some screenshots or attach the file, so we can check on our end?

 

Thanks,

Harsh

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