Acrobat mobile doesn’t open pdf’s straight from google drive on Ipad

[Micky5C1E]

I logged into my google account and I can access all the original folders in drive, but when I go to open a file from drive that I haven't downloaded on the iPad it just brings up a blank page.

[Ria Tagra]

Hi  @Micky5C1E , 

Hope you are doing well.

Thank you for reaching out to us. Could you please confirm if you are still facing the issue? We need a bit more information from your side. Would you mind sharing your Adobe ID via Private message?

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Regards

Ria

[rourouloulou]

Hi @Ria Tagra, had you found a solution to this problem? My friend is facing the same issue, some PDF files hosted on Google Drive opened directly from Acrobat are blank for no reason. Thanks

[michaelm64879937]

Hi, I am having the same issue opening files from Dropbox and this has just started in last 2 days - please can you advise as we have not changed any settings and files are opening as a blank page on the iPad