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Acrobat mobile doesn’t open pdf’s straight from google drive on Ipad

New Here ,
Sep 17, 2021 Sep 17, 2021

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I logged into my google account and I can access all the original folders in drive, but when I go to open a file from drive that I haven't downloaded on the iPad it just brings up a blank page.

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iOS , View or share PDFs

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Sep 23, 2021 Sep 23, 2021

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Hi  @Micky5C1E , 

 

Hope you are doing well.

 

Thank you for reaching out to us. Could you please confirm if you are still facing the issue? We need a bit more information from your side. Would you mind sharing your Adobe ID via Private message?

Note: This is a public forum, please do not share personal information here.

For sending a private message follow the below steps:

  1. Tap my name beside my profile picture.
  2. Tap send a message.
  3. Write your message and tap send.
    We will be waiting for your response. Once we've got that information from you, we can take a closer look.

 

Regards

Ria

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New Here ,
Oct 17, 2022 Oct 17, 2022

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Hi @Ria Tagra, had you found a solution to this problem? My friend is facing the same issue, some PDF files hosted on Google Drive opened directly from Acrobat are blank for no reason. Thanks

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New Here ,
Sep 23, 2021 Sep 23, 2021

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Hi, I am having the same issue opening files from Dropbox and this has just started in last 2 days - please can you advise as we have not changed any settings and files are opening as a blank page on the iPad 

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