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Acrobat reader premium purchase through google play not recognized on desktop

New Here ,
Jun 20, 2024 Jun 20, 2024

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My Acrobat reader premium purchase through google play is not recognized on desktop.

 

Please support.

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Android , Cancel subscription

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Adobe Employee ,
Jul 05, 2024 Jul 05, 2024

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Hi @Mohamed37519041ccbg,

 

Hope you are doing well. Thank you for writing in!

 

I checked your Email address registered in the community and saw an active subscription for Acrobat Premium.

Acrobat Premium is a mobile-based subscription and can be used only on mobile devices.

 

If you want to use Acrobat on your PC, you can install Reader to read files but to use the tools, you will need Acrobat Pro DC, which requires a separate subscription.

 

Hope this clarifies your question.

 

-Souvik

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