Acrobat Reader

[Reda Mohamed]

"The pdf file is not opened because the file is corrupted or damaged".  This is a message, Please help me to solve that. I am using Samsung Galaxy note 4 phone. Thanks for all.

[Test Screen Name]

Have you tried to open the same file on a Mac or Windows computer? The message might be right.

[Reda Mohamed]

Yeah, It was opned on Mac.

[Meenakshi Negi]

Hi RedaMohamed,

Sorry for the delayed response.

As the PDF open fine on Mac, please upload that file from Mac to Document Cloud.

Then open the PDF directly from Document Cloud in Adobe Acrobat Reader application on your mobile device.

Check if that also gives you the error message.

Let us know if you still get the error.

Regards,

Meenakshi