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Acrobat Scan upload speed

New Here ,
Oct 11, 2023 Oct 11, 2023

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Hello, my problem is the inability to upload and download images and convert them to PDF. It took a long time. Additionally, the app logs me out when I want to log in. You have allowed the app to access all notifications. I am using the app from iPhone 13 version 16 and now I will download version 17 to find out the problem. Please activate the download time feature next to it. Download: I'm upset about this mistake from you, and I need the file quickly

 

[Moderator detached and moved the thread to the correct forum]

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Community Expert ,
Oct 11, 2023 Oct 11, 2023

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@MY32862985cqpe ,

Whatever your problem is, it is unrelated to the OP's problem. You should have posted this as a new thread in the Acrobat mobile forum.

 

I'm using an iPhone 13 to "scan" data, and I'm not experiencing long upload times. It may well be related to your service provider who is throttling your internet speed.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Oct 11, 2023 Oct 11, 2023

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Yes, the program is good for small documents, but the document causing the problem was 300 pages, and I do not know how to do this as a new topic.

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Adobe Employee ,
Oct 11, 2023 Oct 11, 2023

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Thanks Abambo for moving this to a new topic.

 

Hi @MY32862985cqpe,

 

As mentioned above, this looks like an issue with the internet service and not Adobe Scan app.

 

I tried to reproduce the issue on my end, scanning about 300 pages and it uploaded in a minute.

 

Also, from the screen recording, we can make out any issues as the uploading sign is designed to appear once you create a PDF.

 

-Souvik

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