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Acrobat unresponsive

New Here ,
Apr 13, 2022 Apr 13, 2022

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Though I am subscribed for an annual subscription the features for reading and writing aren't available to me and then when I manage my subscription I receive an error.

 

please help

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Install update and subscribe

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Adobe Employee ,
Apr 15, 2022 Apr 15, 2022

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Hi @Giulia240255115tyr 

 

Would you mind sharing a few more details to understand the issue better?

  1. What is the error?
  2.  You can check your subscription status by following this help document:  https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

 

Make sure that the app is updated to the latest version.

 

We are looking forward to hearing back from you.

 

Thanks,

Harsh

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