Acrobat won’t load on my iOS devices

[RobertNewton719]

I'm a heavy user of acrobat reader. 

opening a new file this morning, the app opened momentarily, the closed before opening the file. 

I offloaded and reinstalled the app ... then deleted and reinstalled the app. Same result. Acrobat starts to open, then closes before opening a file or showing 'Home'.

my iOS is up to date. 

same problem on my iPhone and iPad. 

???

[S. S]

Hi @RobertNewton719,

Sorry for the experience with Acrobat Reader Mobile app crashing.

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

We request your kind understanding and patience while the team gets the fix live.

Regards,
Souvik.

[S. S · Accepted solution]

Hi @RobertNewton719,

Good news.

We are live with the fix.

Please restart your device once and try using the app again. 

Let us know how it goes.

Regards,
Souvik.