Hi I bought premium services and is unable to use it. It's saying subscribe and I already bought it, subscription doesn't expire till 10/9/21
Sorry for the difficulties while restoring your subscription. The Restore Purchases workflow breaks after Acrobat updates from a store that’s different from the original install store.
Details: When Acrobat updates manually or automatically from a store which is different from the original store, the restore subscription workflow breaks. For instance, when you download the app from Google’s Play Store but update it via Samsung’s Galaxy Store, it results in a dialog that asks you to reinstall the app.
For more help refer to:adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#resolve-issue-in-restore-purchases
Let us know how it works at your end. If you have any further queries please feel free to reach out to us.