Adobe Acrobat free app unable to open a scanned document

[Binoy22462746ggwa]

Hello, i have Adobe Acrobat reader free from Play Store. I have created a pdf book using CamScanner with high quality options in CamScanner.

Unfortunately Acrobat android app can't open it. Showing damage/corrupt document.

I also have tried using Adobe Acrobat DC desktop app, same error message. But, this same document can be open using WPS Office android app and Mixplorer (XDA) app.

So, why this is happening? Any idea.

I really like Acrobat android app.

 

[Binoy22462746ggwa]

No support from Adobe 😕 Wasted my time.

This is the scanned document: https://mega.nz/file/1SZzWKTJ#0Vr7iuP3XYyp2RAhBIVBL_uugoOR0bSyRrlL9SZDs-4

Any help?

[Bernd Alheit]

The error message is correct.

[Binoy22462746ggwa]

Have you tried another app? You atleast try opening that document using these apps and prove me wrong. I have tried WPS Office android app, Mixplorer XDA app and ilovepdf app from Google Play Store. No such problems with those app. Only Acrobat showing this error.

I think this problem is with all Adobe product both PC and Android. 🥲

[Bernd Alheit · Accepted solution]

There is a error in the PDF file. Some PDF viewers ignores the error. The Adobe software doesn't ignores the error.

[Binoy22462746ggwa]

Ok. Understood 😁