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Adobe Acrobat has stopped (Samsung Note 8) when highlighting text

New Here ,
Jan 07, 2018 Jan 07, 2018

I'm trying to do a project for work where I need to highlight certain numbers in the document. At first it worked fine but when I changed the color of my highlighter and after I highlighted a color of numbers it stopped working. The I got a pop-up saying "Adobe Acrobat has stopped" I was afraid I'd lose my work so I kept selecting "wait" but then I couldn't close the pop-up, not too long after that another window pops up and says "The processing center has stopped", I ended up having to restart my phone. Now I can't select one number without getting the fist pop-up saying "Adobe Acrobat has stopped". How can I fix this?

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Android
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 08, 2018 Jan 08, 2018
LATEST

Hi Shandae,

Sorry to hear the inconvenience caused to you.

I assume that the application has not been updated to the latest version. And that might have caused the application crash.

Let us know if it still doesn't fix.

Regards,

Akanchha

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Adobe Employee ,
Jan 08, 2018 Jan 08, 2018
LATEST

Hi Shandae,

Sorry to hear the inconvenience caused to you.

I assume that the application has not been updated to the latest version. And that might have caused the application crash.

Let us know if it still doesn't fix.

Regards,

Akanchha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines