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Adobe cheating public of money

New Here ,
Apr 12, 2023 Apr 12, 2023

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I bought 7 days free trial on my iOS device from app store.. During the payment adobe was supposed to deducted a refundable amount of Rs 5 for subscription However they deducted the entire monthly amount on autopay instead of 7 days free trial selection also

This is pure cheating of your customers..I want my refund

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Adobe Employee ,
Apr 16, 2023 Apr 16, 2023

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Hi @Jaipreet29368439s4so.

 

Hope you are doing well. Sorry for your experience with the Acrobat Reader Mobile subscription.

 

The  7-day free trial is only available when you opt-in for a yearly subscription, not a monthly one.

 

You might want to click here to know more: Want to cancel your subscription? Check if you are

 

Hope this clarifies your question.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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