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Adobe computer software insufficient

New Here ,
Aug 04, 2022 Aug 04, 2022

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Goodnafternoon Adobe. This is Legacy Roofing LLC contacting you as we have a huge concern in where adobe in our computersvare not matching up as theybdo on our ipads. This has caused a great ikoact in our buisness as its taking alot of time. adobe via computer does not allow me write/ fill in text selections. The lettering is too big and theres no button to change the layout. Soemthimes when there is a button to change the layout, the font will not charge regarfless. The tablet is  better at this and we have used the tablets instead, yet as the buisness that we are computers is where we work through most. Our main concern right now that we can remeber is the lettering size in our pdfs and the inability to edit. With out editing we cant make accurate files. The tablet works as we previously mentioned, we don't understand why theres a differnce between the computer and tablet. Please hlep us with this issue. Our apologies for the bother, hopefully we hear back from you.

 

We wish to speak to someone over the phone. If tou could provide us with that contact information it'll be gretaly appreciated.

Lastly in your help center where we're told to post to the community, we write our concerns in a broader format. That however was useless as when we went to post we were asked to sign in again, and this erased our reuqest. Hence this is our second attempt on reaching out. 

Have a blessed rest of your day.

 

Thank you again,

Legacy Roofing LLC 

TOPICS
Comment markup and annotate , Edit and export , PDF forms , View or share PDFs

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Adobe Employee ,
Aug 05, 2022 Aug 05, 2022

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Hello Johnny,

 

I hope you are doing well. I am sorry for your experience with Acrobat.

 

Are you having trouble with this issue with a single file or with all the files? Would you mind sharing a file with us to try and reproduce the issue at our end?

 

You may also refer to the given link to learn more about working with forms and text:

How to create a form from scratch in Adobe Acrobat

 

Let me know if this helps.

 

Thanks,

Souvik.

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