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Adobe está pedindo assinatura para abrir arquivo

New Here ,
Jul 13, 2023 Jul 13, 2023

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Recebi e-mail Gmail e ao clicar3no documento para abrir no adobe aparece mensagem de assinatura e não consigo abrir o documento

 

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 18, 2023 Jul 18, 2023

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Hi @Fabio3106583927fy,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Adobe Acrobat);

2. The Android version your device is on;

3. A screenshot of the error message you see;

4. A sample file to test the issue.

 

Look forward to hearing from you.

 

-Souvik

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Adobe Employee ,
Jul 18, 2023 Jul 18, 2023

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Hi @Fabio3106583927fy,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile you are using (go to Profile-> About Adobe Acrobat);

2. The Android version your device is on;

3. A screenshot of the error message you see;

4. A sample file to test the issue.

 

Look forward to hearing from you.

 

-Souvik

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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