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Adobe Premium not working, is payd for

New Here ,
Apr 24, 2020 Apr 24, 2020

Hello,

 

i have a prescription on Adobe Premium for several moths. Al of the sudden this is not working anymore.

Adobe keeps telling in Acrobat reader that I have to buy the program.

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Adobe Employee ,
Apr 28, 2020 Apr 28, 2020
LATEST

Hi Carlaonly

 

Sorry about the experience.
You may try the following steps and let us know if that is helpful resolving your issue:

Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases



Regards,

Tariq 

 

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