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Adobe reader in iPad Pro is running utterly slow, got hanged frequently

New Here ,
Oct 10, 2023 Oct 10, 2023

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Adobe reader in iPad Pro is running utterly slow, got hanged frequently. I am using latest iPad OS 17 .  Not able to annotate using pencil as there is much delay in the annotation and finally got hanged . Adobe please help

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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Hi @anup32821186kxs3,

 

Hope you are doing well. Thank you for writing in!

 

Would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

2. Do you experience this with a speicifc or all files? Please share a sample file;

3. A screen recording of the situation for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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