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After merging or compressing the files are pending

New Here ,
Jan 21, 2024 Jan 21, 2024

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After merging or compressing the files are pending there nearly one hour 

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Adobe Employee ,
Jan 23, 2024 Jan 23, 2024

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Hi @Calvin34942237zfpn,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Do you experience the issue with every or specific file? Please share the file with me here to test.

 

Also, would you mind sharing a few more pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

2. The OS[Android/iOS] nad its version of your device;

3. A screen recording of the issue for better understanding.

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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