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AI is not capable of non English and combine often fail forcing me to pay another app to supplement

Participant ,
Dec 17, 2025 Dec 17, 2025

English within bilingual documents cannot be recognized. AI is not capable of non English and combine often fail forcing me to pay another app to supplement Adobe Premium and it’s AI. Unless Adobe improve its performance, Cancelling Adobe subscription is very likely to help my finances challenge because it's much more expensive than its completion I am using to supplement Adobe Premium and it's AI. 

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AI Assistant , iOS
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Community Expert ,
Dec 17, 2025 Dec 17, 2025

@Sunny233119449b32 what do you mean non-English? Are you saying you don't want AI using English or in a different language? I had a hard-time figuring out what non-English is, so it could be your way of 'prompting' it the wrong way not in AI itself. 

For example, I had think a few seconds to realized what non-English was, and to me, it was that you wished that AI can understand other languages such as Spanish, Japanese, Mandarin, Korean, etc? Correct? If not, then, I really don't know what non-English is?

Do you really need AI for Acrobat? Personally, it's a nice to have, but honestly, I don't think it's a necessary luxury!?! 

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Participant ,
Dec 17, 2025 Dec 17, 2025

Unfortunately banks in my location don't provide sufficient summary; so AI for me is extremely useful for reducing my time to share banking statement (some of which are Chinese) information with mother helpers who are my backup to manage finances. Without AI I have less time for health and face medication associated with illness. 

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Adobe Employee ,
Dec 17, 2025 Dec 17, 2025

Hi there 

 

++ Adding to the discussion 

 

  • Acrobat apps on desktop and web: Generative AI features are supported only for files in English, French, German, Spanish, Italian, Brazilian Portuguese, or Japanese.
  • AI Assistant for webpages: It is supported only for English-language webpages.

 

For more information, please go through the help page https://adobe.ly/3XWhSiO 

 

Also, as mentioned 'Combining often fail asking you to pay for another app'
Is this an issue with a particular PDF file or with all the PDFs? what is the workflow/steps you are taking to combine the PDFs? Please share a small video recording of the steps taken and the issue as it occurs for more clarity.

 

~Amal

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Participant ,
Dec 23, 2025 Dec 23, 2025

Unfortunately English within bilingual documents cannot be recognized 

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Adobe Employee ,
Dec 23, 2025 Dec 23, 2025

Hi there 

 

We are sorry to hear that the issue still exists.

 

Could you please share:

  1. What version of the Acrobat mobile app and the OS are you using? Tap on the profile icon > About Acrobat, 
  2. The PDF file in question and a small video recording of the steps you are taking and the issue as it occurs for further investigation?

~Amal

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Participant ,
Dec 24, 2025 Dec 24, 2025
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I currently lack time to create a document that doesn't have personal information. It takes me time to create such a demo. It helps if someone can describe steps to create such a demo

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