all i get are black squares instead of thumbnails- help

[Sheera5EDE]

Instead of thumbnails, all I get are black squares on my home screen. I am using Adobe DC 32 bit. My laptop has Windows 10 64 bit. When the computer is rebooting, the thumbnails appear momentarily and then change to black squares.

[Sheera5EDE]

p.s. I already have chosen the option in preferences to enable viewing thumbnails in Windows explorer

[christiann06081991]

We have the same Problem on some PC's
The option in Adobe is activated, also the regkey is the right one.