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Android app icon

New Here ,
Apr 06, 2021 Apr 06, 2021

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Why doesn't an icon appear on my android phone. I've used the app for years but no icon to open adobe. All the files open and can easily be edited but cannot open the app via an icon like all the others I've downloaded. 

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Android , General troubleshooting

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Apr 27, 2021 Apr 27, 2021

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Hi Doug5E87

 

Hope you are doing well. 


We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

  1. Make and model of your device? 
  2. Application version? 
  3. Please share the screenshot for the same.
       

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Try to uninstall and re-install. Reboot your device. 
For Android Adobe Reader Mobile version: 21.4.0 


For more help refer to:  

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria 

 

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