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App doesn't open on Ipad

New Here ,
Feb 22, 2021 Feb 22, 2021

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After this weekend atualization, the app doesn't open on my Ipad. After tapping the icon on the screen, it simply try to open, but it closes instantly. Anyone with this problem?

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General troubleshooting , iOS

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1 ACCEPTED SOLUTION
Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

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We have released an update that addresses this issue. Thank you for your patience.

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Adobe Employee ,
Feb 22, 2021 Feb 22, 2021

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Hello, we believe this problem occurs on iOS 12.0 and 12.1. We are working on a fix but in the interim you can update to a newer version of iOS to fix it. We are sorry!

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Adobe Employee ,
Feb 23, 2021 Feb 23, 2021

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We have released an update that addresses this issue. Thank you for your patience.

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