App freezing on mobile

[Mikemary]

Mobile app freezes 

[Meenakshi Negi]

Hi Mikemary,

As you have mentioned above, the application freezing on the mobile device.

Could you please confirm the application and OS version on the device?

Do the application freezes on launch or using a particular workflow?

Please try to reboot the device once and check if that makes any difference.

Let us know how it goes.

Regards,

Meenakshi