Application on smart phone will not allow edits of pdf

[Jeree5D3E]

I purchased a trial subscription that does not expire until 11/14/21 however I cannot edit pdfs. Reached out to chat online and was told they do not support this application online and that I needed to reach out to the community for support which is absolutely ridiculous

[Ria Tagra]

Hi @Jeree5D3E 

Hope you are doing well.

Sorry for the inconvinience caused. Could you please provide us screenshot of the error you are getting in order to understand your issue better.

Also, send us your email ID via private message in order to check your subscription status.

Your response awaited.

Regards

Ria