• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Apps aren't opening

New Here ,
Dec 02, 2022 Dec 02, 2022

Copy link to clipboard

Copied

Hello, my adope pdf reader and scanner are opening for few seconds and then closing on my android. I tried clearing caches, in addition to uninstalling then reinstalling but it didn't work. Any help?

TOPICS
Install update and subscribe

Views

385

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 05, 2022 Dec 05, 2022

Copy link to clipboard

Copied

LATEST

Hi @Fatima0271,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile and Adobe Scan.

 

Would you mind sharing a few pieces of information for further investigation:

1. The Android version you are using on your device;

2. The application version of Acrobat Reader Mobile and Adobe Scan you are using;

3. A screen recording of the workflow for better understanding.

 

While you do so, I suggest you update your application to the latest version.

 

Look forward to hearing from you.

 

-Souvik.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines