Arabic not searchable after iPhone iOS update

[mattai313]

I used to search in Arabic documents with no issues before the update

Now anything I input in the search yield no results

Tired updating Acrobat , still the problem persists

 English works with no issues

iOS 18.1.1

iPhone 15 Pro Max

[Tariq Ahmad]

Hi @mattai313, 

Sorry for the troubled experience. And thank you for reaching out and sharing your feedback with us. 
If you open a different Arabic document where you have searched text already in the past, check if that is happening today or not.
Also, if possible please share a video recording of the issue at your end. That will help us find the workflow you are taking and help narrow down the cause. 

Thank you for your patience and support

^TD

[Zaid Al Hilali]

I just made a test to verify whether searching Arabic content in the a PDF works on iPhone or not. I can confirm what @mattai313 mentioned is accurate.

Here, I searched for the word القطري on the first page of the document using Acrobat Pro on my iPhone, Acrobat failed to highlight the word or jump to whereabouts that word exists on the document.

I switched the keyboard input Language to English, I searched for number "6", Acrobat jumped to the Table of Content, it highlighted the numeral "6" in a pink colour.

Here is a video where I searched for the word القطري, you can see Acrobat didn't act and didn't search even. At the end of the video clip, I double-tapped the word القطري manually to highlight it and show you that it exists on the PDF.

Note. I tested this same PDF document on my Mac using Acrobat Pro, the behaviour is as expected, Acrobat was able to find all instances of that Arabic word.

[JR Boulay]

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

[Amal.]

Hi there

Thanks for sharing the details. We have logged the ticket with the engineering team to further look into this issue. We will share the update as soon as we get more information. 

Thanks for your time and patience