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4

Archivo dañado en acrobat

Community Beginner ,
Sep 28, 2023 Sep 28, 2023

Screenshot_2023-09-28-08-17-22-217_com.adobe.reader.jpg

Hoy en la mañana guarde un subrayado sobre el PDF en la tablet y luego más tarde intento habrirlo desde el celular y me envió ese error, ahora necesito que sutedes lo recuperen es un PDF muy largo y está todo subrayado, lo necesito para la facultad.

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Community Beginner ,
Oct 07, 2023 Oct 07, 2023

Ahora me ocurre que puedo entrar al archivo desde la compu y la tablet, pero desde el celular me tira ese error. Van a poder caminar esto? Porque sino me voy a tener que cambiar de aplicación por más que no quiera.

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Community Expert ,
Oct 10, 2023 Oct 10, 2023
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If you can view the file from the computer and the tablet, but not from the phone, there is obviously a problem with your phone's viewer. Mobile devices are not necessarily able to display all PDF files.

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Oct 10, 2023 Oct 10, 2023

Hi @Estoy para ayudarlos,

 

Hope you are doing well. Thank you for writing in, and sorry for the delay in response.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat Reader Mobile (go to Profile-> About Acrobat);

2. A screen recording of the workflow you are following;

3. A sample file where you experience the issue;

4.  The Android version of your device.

 

Look forward to hearing from you.

 

-Souvik

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