Hope you are doing well. Sorry for your experience!
Do you still experience the issue? If yes, please share a screenshot or a screen recording video of the entire event for a better understanding and assistance?
Also, do you experience the issue with a specific document or in general?
Look forward to hearing from you.
We suggest installing the latest version of the app for a seamless experience.
-Souvik
Community & Social Consultant | Document Cloud | Adobe
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