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Assistance emerging accounts

New Here ,
Oct 17, 2021 Oct 17, 2021

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I have a normal account that's free. In recent times I have purchased premium however the app on my phone has use a different email that was automatically assigned to me.

 

I want to merge the premium account with my email so I'm able to streamline and use the premium features of Adobe not just on my phone but also on my computer if somebody could assist that would be fantastic.

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Oct 26, 2021 Oct 26, 2021

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Hi 

 

We cannot transfer the subscription accross your accounts, but there is one workaround for you. You can cancel the subscription from old account and get the subscription again from the account you want and then enjoy your premium features from that account. 

 

For more help check the manage subscription section of our help document: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#manage-subscriptions

 

Let us know if you need any further help.

 

Regards 

Ria 

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