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Billing

New Here ,
Dec 20, 2023 Dec 20, 2023

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Why am I charged twice? I just got my billing for my first payment and I was charged twice, anyone know why? 

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Adobe Employee ,
Dec 25, 2023 Dec 25, 2023

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Hi @Lindsey34380960h8qb,

 

Hope you are doing well. Sorry for your experience with billing.

 

Would you mind sharing a screenshot of the transactions and the transaction IDs so we can investigate it internally and assist you accordingly?

 

Look forward to hearing from you.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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