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bought a product I can not use; I need a refund

New Here ,
Dec 01, 2022 Dec 01, 2022

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bought a product for 1 year I can not use I need a refund

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Adobe Employee ,
Dec 01, 2022 Dec 01, 2022

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Hi @Irena273926901qa3,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind briefing us about the issue, so we can assist you better?

 

Just in case you still want to proceed with the refund, I suggest you contact the store from where you purchased the subscription, as Mobile-based subscriptions are managed by the stores, and they will be in the best position to assist you with this.

 

Hope this helps.

 

-Souvik.

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