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Broken next/previous text search on Adobe Reader Android 10

New Here ,
Feb 16, 2023 Feb 16, 2023

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Hi,

 
Using Adobe Reader on Android 10 on Samsung Galaxy S10+ : moving between search occurrences is broken.
Adobe app. version shows 23.1.1.25723.
 
Steps :
1. click on magnifying glass
2. enter search text + enter/magnifying glass icon
3. the next page with search text is displayed, and search text is highlighted. OK.
2. select > icon (in top right corner) to move to next occurrence
3. if there is another occurrence in the same page, it is highlighted, fine. Otherwise... the next page with search text is displayed, but :
A) search text is not highlighted, and
B) previous & next occurrence icons in top right corner, < and >, disappear. You have to enter search text again and again to search across the whole document ! It did not work that way in the past. Looks like a plain good old bug.
 
Same problem for previous occurrence.

N.B. The PDF files I use have not been changed or altered. I used to search in these with Adobe Reader on Android, same OS, same phone, without any problem.
 
Regards.
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Android , View or share PDFs

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1 ACCEPTED SOLUTION
New Here ,
Feb 22, 2023 Feb 22, 2023

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Hi Souvik,

I installed com.adobe.reader_22.11.0.24919-1923124919_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk

and it worked fine.

I discovered your reply today, and using android "info about application" (sorry, translating from french android) #1 I deleted the cache, #2 I deleted the data, #3 uninstalled the app. #4 reinstalled the app. from Google Play, version 23.1.2.25728.

It works fine now ! I don't know if Adobe implemented a fix since 23.1.1.25723 or if something was messed up in local app. data and/or cache… Sorry for the inconvenience if local app. data/cache were the root cause of all this.

 

Thanks and keep going, this is a great app. (and Adobe Photo Scan too !).

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Adobe Employee ,
Feb 16, 2023 Feb 16, 2023

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Hi @Vincent2844449856kp,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

I followed the steps you shared for the workflow, but it worked fine. Would you mind sharing a screen recording of the scenario happening for a better understanding?

 

Also, a sample file to reproduce the issue would be great.

 

While you share so, you might try clearing the cache files for the application. Go to Settings-> Apps-> Acrobat-> Storage-> Clear Cache on the bottom right of the window. 

 

Look forward to hearing from you.

 

-Souvik.

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
Feb 22, 2023 Feb 22, 2023

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Hi Souvik,

I installed com.adobe.reader_22.11.0.24919-1923124919_minAPI24(arm64-v8a,armeabi-v7a,x86,x86_64)(nodpi)_apkmirror.com.apk

and it worked fine.

I discovered your reply today, and using android "info about application" (sorry, translating from french android) #1 I deleted the cache, #2 I deleted the data, #3 uninstalled the app. #4 reinstalled the app. from Google Play, version 23.1.2.25728.

It works fine now ! I don't know if Adobe implemented a fix since 23.1.1.25723 or if something was messed up in local app. data and/or cache… Sorry for the inconvenience if local app. data/cache were the root cause of all this.

 

Thanks and keep going, this is a great app. (and Adobe Photo Scan too !).

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Adobe Employee ,
Feb 23, 2023 Feb 23, 2023

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Hi @Vincent2844449856kp,

 

Thank you for letting us know that it worked.

 

Would you mind marking the answer correct for more visibility to other users with the same issues?

 

Thanks,

Souvik.

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Hi Souvik!

I'm experiencing  exactly the same issue as Vincent.

I Tryed to delete cache and data, reinstalled the app from Google Play Store and it not worked.

I noticed that when I use the Page Continuous at display options, the search works fine, but when I use another display option, like Single Page, the issue comes up again.

I'm using Galaxy Tab S7 FE. Android 13.

Could you help me?

Thanks!

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Adobe Employee ,
Mar 08, 2023 Mar 08, 2023

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Hi @Bruno28760379n5d2,

 

Thank you for writing in. 

 

Would you mind sharing a screen recording of what you see? This would help us understand better and share it with the team for further investigation.

 

A sample file would be great to test.

 

Look forward to hearing from you.

 

-Souvik

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Adobe Employee ,
Mar 08, 2023 Mar 08, 2023

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Hi @Vincent2844449856kp,

 

Shared the issue with the Engineering team, who already have a bug logged. 

 

The fix has been added to the latest release and will be available to download on the store soon if you haven't already.

 

Hope this helps.

 

-Souvik.

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