• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can’t change my profile name

New Here ,
Aug 08, 2021 Aug 08, 2021

Copy link to clipboard

Copied

I am logging in with my Apple ID and even tried to log into the mobile app with my email address and it keeps showing my name as Richard. When I go to settings my first name is listed as Ami, which is what it should be. How do I change this!!!!????

TOPICS
iOS

Views

411

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 14, 2021 Sep 14, 2021

Copy link to clipboard

Copied

LATEST

Hi @amizum 

 

Hope you are doing well.

Sorry for the delayed response. As you have mentioned in the issue description that you are unable to change the first name on the account. Follow the steps mentioned below:

2. In the Account information and access section, select Change next to the Account name

 

For more details please refer to: https://helpx.adobe.com/manage-account/using/create-update-adobe-id.html

 

Let us know if you need any more information.

 

Thanks,

Harsh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines