• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can’t convert photos or files to PDF

New Here ,
Jul 12, 2021 Jul 12, 2021

Copy link to clipboard

Copied

When I try to convert photos, documents or files to PDF the screen comes up inviting me to a free trile on ACOBAT. I've already registered with ADOBE ACROBAT paying each month why am I being invited to use free trial!??? I just want to convert stuff to PDF!

Views

154

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 12, 2021 Jul 12, 2021

Copy link to clipboard

Copied

LATEST

[Moving Thread to Acrobat Reader Mobile Board]

 

Hi there

 

Hope you are doing well and sorry for the trouble. As described you are unable to create PDFs and getting the pop up for the free trial.

 

Would you mind sharing the workflow/steps you are doing to create the PDF?

 

I have checked the Adobe account linked with the Adobe ID you are using on this community and found an active Acrobat premium subscription for mobile devices.

Are you trying to create PDFs from your computer using Acrobat premium? If yes, this subscription works with mobile devices, you can convert photos/documents to PDF using Acrobat Reader mobile app (with Acrobat premium services enabled).
For more information please check out the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Regards

Amal

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines