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Can't create pdf

New Here ,
Apr 01, 2022 Apr 01, 2022

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I have an Adobe subscription. Each time I attempt to use it, it says subscribe. I cant because I have an active subscription. 

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New Here ,
Apr 01, 2022 Apr 01, 2022

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Same

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Adobe Employee ,
Apr 04, 2022 Apr 04, 2022

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Hi @Tiffany23855769cbsu 

 

As I can check your account is not having any subscription purchased. It looks like you have subscribed on a different email signed in using a different one. Kindly double-check the email address you are using to sign in to the app.

 

Let us know if that helps.

 

Thanks,

Harsh

 

 

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New Here ,
Apr 01, 2022 Apr 01, 2022

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I have an Adobe subscription. Each time I attempt to use it, it says subscribe. I cant because I have an active subscription. 

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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