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Can't download pdf's

New Here ,
Mar 22, 2022 Mar 22, 2022

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When I try to view documents on Adobe it says that the number is blocked and I just get a blank screen. I have a Samsung galaxy phone. 

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Adobe Employee ,
Mar 23, 2022 Mar 23, 2022

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Hi @Collen237084313ns9 

 

Would you mind sharing a few more details to understand the issue better?

1. Please share a screenshot of the error message.

2. Did you try to download a file from any other source, like some website. Is it happening with other PDFs too?

Make sure that the app is up to date.

 

Looking forward to hearing back from you.

 

Thanks,

Harsh

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