Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can’t send e-signature keep getting errors

New Here ,
Jun 27, 2024 Jun 27, 2024

I've been trying to send a document for e signature and keep getting error messages 500 and 502. On all platforms: desktop app, mobile app and web browser.

TOPICS
Security or signature
173
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 08, 2024 Jul 08, 2024
LATEST

Hi @viviana38293032y2id,

 

Hope you are doing well. Sorry for your experience with using Acrobat Sign.

 

We were experiencing a server outage when you posted the query on the community.

Would you mind checking if you can use the services now?

 

If not, please share a screenshot of the error here so we can get this checked.


-Souvik

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines