Cancel free subscription

[lisa_6647]

How do I cancel my free trail i keep watching videos on how to do so but I do not have the option to.manage subscriptionsand I did not go thru a 3rd party app to subscribe to it I dont want to be charged for something I keep trying to cancel 

[Amal. · Accepted solution]

 Hi there

I hope you're doing well! Thank you for reaching out.

I checked the Adobe account associated with the Adobe ID you’re using on this community, but I couldn’t find any active or paid subscription linked to it.

If you used a different email ID to purchase the subscription, please send us a private message with that email. This will help us locate your subscription and provide better assistance.

To know more about cancellation process please check the help page https://community.adobe.com/t5/acrobat-reader-mobile-discussions/want-to-cancel-your-subscription-ch...

[charles_3039]

The email associated should be jacalimas@gmail.com or jackwhalen01@gmail.com