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1

cancel subscription

New Here ,
May 10, 2021 May 10, 2021

Hi there! One week ago I began using trial period of Adope Acrobat program and yesterday forgot to cancel it. So, today from my account has gone 10$, but I don't want to use this programm with subscription and I want to cancel the subscription and  return my money. How can I do these things? Thanks.

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Cancel subscription , iOS
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New Here ,
May 11, 2021 May 11, 2021

Did you get to cancer , unscribe? If so, will you share how too? I am trying too with no luck?!

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May 17, 2021 May 17, 2021
LATEST

Hi,  

  

Hope you are doing well. 

  

Don’t worry, you can cancel the subscription and get a refund from your end. Before we let you go do you mind sharing the reason for the cancellation? 

For IOS  

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.  

For step-by-step instructions, see View, change, or cancel your subscriptions 

For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.    

For Android.  

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.  

For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play 

For billing issues or a refund, see Get a refund on Google Play 

   

For more help, you can refer to https://helpx.adobe.com/acrobat/mobile-app-faq.html  

  

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  

Regards  

Ria  

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