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Hi there! One week ago I began using trial period of Adope Acrobat program and yesterday forgot to cancel it. So, today from my account has gone 10$, but I don't want to use this programm with subscription and I want to cancel the subscription and return my money. How can I do these things? Thanks.
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Did you get to cancer , unscribe? If so, will you share how too? I am trying too with no luck?!
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Hi,
Hope you are doing well.
Don’t worry, you can cancel the subscription and get a refund from your end. Before we let you go do you mind sharing the reason for the cancellation?
For IOS
Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.
For step-by-step instructions, see View, change, or cancel your subscriptions.
For billing issues or a refund, see Request a refund for an App Store or iTunes Store purchase.
For Android.
Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.
For step-by-step instructions, see Cancel, pause, or change a subscription on Google Play.
For billing issues or a refund, see Get a refund on Google Play.
For more help, you can refer to https://helpx.adobe.com/acrobat/mobile-app-faq.html
Let us know how it works at your end. If you have any further queries please feel free to reach out to us.
Regards
Ria