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cancel subscription

New Here ,
Jun 22, 2022 Jun 22, 2022

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How can I cancel a subscription to Adobe Acrobat. It does  not appear in my account under plans, but monthly payments are being taken from my bank account. Help please

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Adobe Employee ,
Jun 22, 2022 Jun 22, 2022

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Hi @Christine24967357ewww 

 

Sorry for the trouble.

As mentioned that the plan doesn't show on your account. Kindly check if you are using the same email you used to subscribe to. Here is a help document to restore your subscription. Kindly try that and let us know if that helps:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#activate-a-subscript...

 

Thanks,

Harsh

 

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