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Opté por el período de prueba gratuito y el monto se cargó a mi cuenta por un monto de 31.400 pesos colombianos, yo No uso la aplicación y quisiera la cancelación ... Y si es posible un reembolso. Nunca utilizo esta aplicación
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Hello @Sebastián30417106nd8y,
I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.
Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.
You may refer to the below links for more.
For Android
Our help article to learn more: Subscription Services — Acrobat for Android Help (adobe.com)
Initiate refund from the store: Request a refund on Google Play - Google Play Help
For iOS
Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)
Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.
Let me know if this helps.
Thanks,
Souvik.