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CANCELLATION FREE TRIAL

New Here ,
Dec 09, 2022 Dec 09, 2022

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I want to cancel my free trial before it ends but in the sector my plan there is no a choice to manage my plan and cancel my subscription. How can I do it before I got charged ?

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Adobe Employee ,
Dec 09, 2022 Dec 09, 2022

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Hello Cihat,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since Acrobat Premium is a mobile-based subscription, I suggest contacting the store where you purchased the subscription.

 

You may refer to the below links for more.

 

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

 

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

 

Let me know if this helps.

 

Thanks,

Souvik.

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