Cancellazione Abbonamento Annuale

[Elia22106632otl1]

Ciao a tutti!

Ho disdetto l'abbonamento annuale il giorno dopo l'addebito del costo... è possibile richiedere i soldi indietro o ormai è troppo tardi?

[AkanchhaS]

Hi Elia,

Hope you are doing well.

We did check your Adobe account and found an active subscription of Acrobat Premium.

If you wish to cancel it, here's a help document with the detailed steps of cancellation: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio... 

Note: A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.

Thanks,

Akanchha

[Frangelice]

Buongiorno ho attivato promo 7 GG con rinnovo automatico per un anno al costo di circa 75 euro.Desidero disattivare rinnovo gratuito dopo utilizzo gratuito, ma non riesco.ho provveduto a verificare attraverso i miei piani , ma nn risulta nulla.io nn ho intenzione di pagare il rinnovo.Desidero disdire rinnovo .

[S. S]

Hello @Frangelice,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.