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I've had acrobat for a while. I cancelled the adobe pro back in may of 2022 but im still being charged. Last time I spoke to someone they couldn't help because the subscription is shown as cancelled. I don't know what to do now.
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Hello @Annaclara25870888sn3l
I hope you're doing great.
As I checked, your subscription is not canceled and is still active; that is why you are being charged.
To cancel the subscription, kindly refer to this article: -
https://helpx.adobe.com/in/manage-account/using/cancel-subscription.html
I hope this helps.
Regards,
Krutikka