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Cannot fill text with "Fill& & Sign" function in Adobe Reader Mobile for Android

New Here ,
Nov 07, 2022 Nov 07, 2022

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Hello,

 

I tried to use Fill & Sign function of Acrobat Reader Mobile for Android. I can stamp my signature and mark the check boxes but when I use text tool, I can see the messege I was actively typing but as soon as I tap away to start a new text field or to do anything else, the message I had just typed disappeared. I can use Fill & Sign in the exact same files without any problem when using Adobe Reader for Windows.

 

I found this problem 4 years ago and it still persists until now, with either Android tablets or phones; from Samsung Galaxy Note 10+, Note 20 Ultra, Galaxy Tab S4, Tab S8 and now the Galaxy Z Fold 4 with latest OS and Adobe Reader app updates. I left comment about this problem in Adobe Reader app review in Google Play Store and the developer answered that I should post here for further solution.

 

Thanks for any help.

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Adobe Employee ,
Nov 09, 2022 Nov 09, 2022

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Hello @Wat Mitt 

 

I hope you're doing great, and sorry for the trouble.

 

Could you please help me with a few details to understand the issue better:

1. OS version

2. Application version.

3. A video of the workflow you're doing.

4. Could you share the file with us so that we can reproduce it on our end?

 

Hoping to hear from you soon.

 

Regards,

Krutikka

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