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Cannot send e-signature file as it keeps saying it is having issues with server

New Here ,
Jan 23, 2024 Jan 23, 2024

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Having issues sending file for e-signature.  After hitting review and send it says preparing and then gives message that it is unable to send.  

Anthony

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Security or signature

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Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

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Hi @Anthony34989215n1se,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you use (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version;

3. A screen recording of the event for better understanding.

 

Look forward to hearing from you.

 

-Souvik

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