Cannot sign in - Acrobat iPad

[Lorenzo23474856vmms]

Hello,

I have just installed Adobe Acrobat (version 22.03.00 (20220315.164653)) on my iPad (9th gen),

and I've tried multiple times to sign in, but as soon as I try to do that I get "com.adobe.eco.auth error 400" and I cannot proceed further. I have an active subscription through my Institution, and on another device (my Windows PC) I can log in without problems.

Thank you,

Lorenzo

[Harsh Vardhan Pareek]

Hi @Lorenzo23474856vmms 

As you are having an enterprise managed subscription, kindly refer your IT admin to this help document
: https://helpx.adobe.com/x-productkb/policy-pricing/tshoot-fed-id.html#Error400badrequestErrorquotThe...

Let us know if that helps.

Thanks,

Harsh