Cannot sign in on app

[Toddy0D4C]

I suddenly can't sign in to my account on my mobile app, but it's fine through the browser on my mobile. It's very frustrating not to be able to use liquid mode etc to read pdfs. 

Get to sign in page, and blue button "continue" is not functioning. 

[Shagun Jain]

We apologise for the inconvenience faced by you. Can you please try clearing the app's data ? To clear app data Open Settings app -> Apps -> Adobe Acrobat -> Storage -> Clear data. Do remember that clearing data would reset your local Settings of reader app.
Let us know if this helps.
Thanks
Acrobat Android Team

[Toddy0D4C]

No, this did not work.

The problem with the app is the "continue" button on my device which is not
functional. It works fine on any other device.

[Shagun Jain]

Hi,
Thanks for your response,
Can you try the following steps and let us know if it works :-
Is there any other Adobe app on your device? If yes, can you try to logout from all Adobe apps from device and then login via Acrobat app ?
Is there an Adobe accounts in Android Account settings ? Can you please remove the Adobe account from the settings and then login again in the app ? https://support.google.com/android/answer/7664951?hl=en
Thanks,
Acrobat Android Team

[Toddy0D4C]

I have also tried this now and it still doesn't work.  I can sign in and out of Adobe Scan but trying to sign into Adobe Acrobat Document Cloud simply gives me the message to "try again later" which I have been trying for weeks now. This is what happens if I sign out of Adobe Scan.  If I am signed into Scan then I get the disabled Continue button.

[Reader for tablet]

I also cannot get to sign in page to view the Cloud on android app. Multiple deletes and reinstalls of app does nothing. I can do all of this online, so it is not my account. Your app is broken.