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Cant edit

New Here ,
Jun 08, 2021 Jun 08, 2021

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Im trying to edit a PDF file which was working when i first started, but now it keeps telling me that ''This is a policy-protected PDF, which is not supported by the edit PDFtool''.

How do i get this to stop popping up?

 

TOPICS
Edit and export , PDF forms

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Adobe Employee ,
May 23, 2022 May 23, 2022

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Hello DTR,

 

I hope you are doing well. I am sorry for the experience with Acrobat Reader Mobile.

 

It could be that the file's properties had changed while you were changing the document. 

 

You might want to open the same file on the desktop version once to check the file's properties and remove password protection so that you can continue with the editing.

To know more about how to unlock a PDF, go to How to remove a PDF password in 3 easy steps | Adobe Acrobat DC

 

Hope this helps.

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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