Charged for canceled account

[Zachary28863958fvzu]

I thought that I canceled the subscription but it has charged me the past 4 months. How do I cancel and get refunded?

[zhonk28852428f9ju]

Can my funds be returned as soon as possible. Please help?

[S. S]

Hello @Zachary28863958fvzu,

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact the store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (adobe.com)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (adobe.com)

Initiate refund from the store: Request a refund for apps or content you bought from Apple - Apple Support.

Let me know if this helps.

Thanks,

Souvik.

[Kimberly28923304l36e]

This company is clearly a scam! Look at how many people that have gone through this!! Absolutely ridiculous, unprofessional and unnecessary!!!