Charged for free trial subscription

[Lynn27253515bdqz]

I've signed for the free trial but i've been charged

[Krutikka D · Accepted solution]

Hello @Lynn27253515bdqz 

I hope you're doing great, and sorry for the trouble.

As I can see you have a monthly subscription and free trials are only for annual subscriptions. So, to get a free trial, you must have an annual subscription.

Kindly refer to this article to know more about Premium subscription and trials:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

Let us know if this helps.

Regards,

Krutikka