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Charges reoccurring???!!

New Here ,
May 15, 2023 May 15, 2023

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I also have been billed several times in my bank account. Two came through today 31.50 and 20$ some other charge bothe for adobe acrobat pro that I paid yearly and have until September 27th? Why am I receiving these charges and how do I contact them?

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi @Sarah Hann,

 

Hope you are doing well. Sorry for your experience with Acrobat billing.

 

I suggest logging in to https://account.adobe.com/plans/ and checking the active plans on your account.

 

If you see anything that needs to be changed, it can be done from the same page, or you can go ahead with the cancellation process from here: How to cancel Adobe trial or subscription.

 

Hope this helps.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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